Brookline Service Desk - General Information
Phone: 617-879-4357 (HELP) |
Email: [email protected] |
How to Create a Service Desk Work Order using SchoolDude
1. Go to: http://home.brooklinema.gov/index.php/how-do-i/work-orders
(Can only be completed in school)
or go to:
http://runkle.org > In School > Teacher Links > Brookline Work Orders
or go to:
http://bit.ly/brooklineworkorders
2. Click Submit Request
3. Log in using your PSB wireless credentials.
*Please see your building ETS or call Help Desk x4357 for your login information.
4. Choose IT Request (Help Desk) or Maintenance tab.
5. Complete the Ticket Details:
Step 1: Work Type
Step 2: On Behalf Of
Choose Jenny Murphy
Step 3: Location
Choose Runkle from the drop-down list
Step 4: Room
Type your room #
Step 5: Description
Include as much information as possible about your technical issue.
Include your name, room # and extension.
Step 6: Click Create Ticket.